Refund & Cancellation Policy

We value customer satisfaction and aim to provide fair, transparent service.

1. 100% Refund Guarantee

If we are unable to resolve your issue remotely, you will receive a 100% refund — no questions asked.

2. Refund Eligibility

You are eligible for a full refund if:

• You allow our technician to complete the troubleshooting
• The technician determines the issue cannot be resolved remotely
• You request a refund within 7 days of your support session

3. Non-Refundable Cases

Refunds will not be issued if:

• You refuse to continue the troubleshooting process
• You abandon the session without communication
• You request a refund after 7 days

4. How to Request a Refund

Send an email to support@printerfix247.com with:

• Your full name
• Date of purchase
• Payment reference
• Reason for refund

5. Processing Time

Refunds will be made to the original payment method within 5–10 business days.

6. Chargebacks

Filing a chargeback without first contacting us may be considered a violation of our terms. We encourage resolving issues with our team directly.