Privacy Policy

At PrinterFix247.com, your privacy is our priority. This policy outlines how we collect, use, and protect your personal information.

1. Information We Collect

• Name, email address, and phone number
• Payment information (processed securely via Razorpay or PayPal)
• Printer issue descriptions (via forms, chat, or call)
• Device/browser data (via cookies and analytics tools)

2. How We Use This Information

• To deliver remote printer support services
• To process secure payments and provide invoices
• To improve our website and customer experience
• For customer service follow-up and support records

3. Information Sharing

We do not sell or rent your personal data. Information may be shared with:

• Payment gateways (e.g., Razorpay, PayPal)
• Customer support tools (e.g., live chat software)
• Analytics providers (e.g., Google Analytics)

4. Cookies & Tracking

Our website uses cookies to track user behavior and performance:

• For remarketing (Google Ads, Bing Ads)
• For analytics and user experience improvement
• You may disable cookies in your browser at any time

5. Data Security

• SSL encryption is enabled sitewide
• Access to data is restricted to authorized personnel only

6. Your Rights

You may:

• Request a copy of your personal data
• Ask us to delete your data
• Contact us at support@printerfix247.com for any privacy-related queries

7. Changes to This Policy

This policy may be updated from time to time. Please review it periodically.